Frequently Asked Questions
We've tried to answer all of your frequently asked questions about scrapping a car, selling a car, or contacting us. If you can't find the answer you need, please contact us.
Who operates Scrap Car Network?
Scrap Car Network is run by Recycling Lives Services, a recycler that has twice won the Queen’s Awards for Enterprise: Sustainable Development for its focus on social, ethical and environmental agendas. The Scrap Car Network service makes it easy for you to scrap your car with a local scrap car dealer, while still making a difference to the Recycling Lives charity and the environment.
How do I scrap a car?
The Scrap Car Network service makes it easy for you to scrap your car. Simply enter your registration and postcode, and we'll guide you through the rest of the process.
How do I prove my identity?
The Scrap Metal Dealers Act (
Read it here
) requires that we confirm your identity when you hand over your scrap car. This applies in England and Wales.
A current photo-card driving licence is all that we need to confirm your full name, date of birth and residential address.
If you don't have a photo-card driving license, you can produce another form of photo ID, along with separate proof of your address. You'll need one item from each of the two Government approved lists below.
Accepted forms of photo ID:
• Valid UK passport
• Valid passport issued by an European Economic Area state
• Valid UK biometric immigration document.
Accepted proof of address (which must not be older than 3 months):
• Bank or building society statement
• Credit or debit card statement
• Council tax statement or demand letter
• Utility bill (e.g. gas, electricity, water), but not a mobile phone bill.
What if my car’s not in very good condition?
You can scrap any car with the Scrap Car Network no matter what condition it’s in. We buy any car. We’re scrap car people, not classic car collectors, so it doesn’t even matter if your scrap car is completely written off or burnt out!
Who will collect my scrapped car?
We’ll always try to find a scrap car dealer near you, so we can minimise the impact of our business on the environment. That being said, we’re not just going to send any Tom, Dick or Harry round to pick up your scrap car – our collection partners are very socially minded folks, who are committed to supporting our charitable objectives as part of their Corporate Social Responsibility (doing good stuff, even though they don’t have to) agenda. Our collection teams also work according to our terms and conditions – we do have standards, you know!
When will my scrap car be collected?
We’ll contact you to confirm a quote and agree a suitable collection time. Although we can’t tell you to the minute when we’ll be able to get to you – due to traffic and other appointments – we’re happy to take your contact number and call you on the day so you have a better idea of when we’ll be there.
What do I have to do to prepare for my scrap car collection?
Not much, actually! If you want to scrap your car with us, just make sure it’s accessible – it’s no good if it’s locked away in a garage or out at the back of your home! If you have the documentation that comes with the car – such as the V5 logbook – then please have that ready to give to our collection team, in addition to a valid form of ID. You can find out what ID is acceptable above by clicking on "How do I prove my identity?"
Can I drop the car off?
Absolutely! If you’d like to scrap a car with Scrap Car Network and you want to drop it off yourself, our advisor will provide the location of our closest dealer.
What standards of service can I expect?
At Scrap Car Network, we pride ourselves on offering top quality service from the moment you make a booking to the point at which our collection team comes to pick up your scrap car. That’s why we’ve developed the Scrap Car Network code of conduct – so we can make sure that our standards don’t slip, and you can see exactly what to expect from our team.
How can I contact Scrap Car Network?
If you think you're ready to say Scrap My Car, but would like to speak to an advisor first, you can contact us here.